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Modern
marketing warfare postures
In the modern world, one brand is continuously pitted against
the other and battles are continuously being fought on the
parameters of quality, reputation and market share. Brands
are competing on a one-to-one basis on a regional, national
and global level. It goes without saying that one of the biggest
developments which defined marketing strategy is brand strategy.
The entire packaging of a product or service is in the form
of a brandwhich in effect is one large formation.It
was intense competition among the FMCGs on various fronts
that made the multibranding approach very important. Whether
it is in soaps, TVs, apparel or toothpaste segments, the endeavour
is always to capture a market with the best possible gross
margins. One-to-one battles that are being fought are all
in the quest of dominating the gained market space.
Multibranding as a concept and executable marketing paradigm
was pioneered by the FMCGs followed by the consumer durables
players. It has now moved on to the packaged food products
segment and will soon swamp the hospitality and other highly
service-oriented businesses and sectors.
Identification
Of The Core Brand
As there is increasing multiplicity of competitors, it becomes
imperative to identify your core brand. This easily represents
the first step of multibranding that a strong brand needs
to adopt. The brand so identified must basically deliver the
largest volume and the highest cash flow. Clearly, this brand
has to be in a leadership/near-leadership positionwith
this being the most attractive element of the business. At
this juncture, it is time to begin the step-by-step line of
activities to guard the core brand. Create one or more smaller
product categories to protect the flanks after fortifying
the top and the rear with a slew of other aggressive products.
In the soaps business, Lux crafted a multibranding strategy
to ward off the incessant threat from a new and aggressive
line of competitors. At the core was the main brand, Lux,
which fought with all the competitors and connoted the image
of a dominant brand of soaps. Then Lux introduced a number
of soaps that went on to become volume sellers and gave Lux
a protective cushion. As a rearguard measure, Lux brought
in Jai into the market to consolidate its overall market share.
Similar has been the case with market leader Colgate in the
high-decibel, high-activity toothpaste segment.
Videocon:
From market leadership to overall brand consolidation
Videocons case history, when it unravels its detailed
chapters, represents a classic multibranding success story.
In the consumer electronics sector, Videocon was a mass brand
and very middle-class in character. As a core
brand, it did not have any brands at the top end or at the
flanks to ward off the thrust from the Sonys, the Panasonics
and the VFM Korean range of products. So Videocon developed
Bazooka as a top-of-the-line product to spearhead a frontal
assault. Toshiba too was introduced to reinforce this strategy
to take on all comers. Private was introduced as a sub-brand
and gave tremendous protection to the brand in all the size
categories and especially from price-aggressive competitors.
The coup de grace was to bring in Sansui to protect the flanks,
completing the protection of the core brand, Videocon, from
virtually all sides.
But according to Newtons law, each and every force has
an equal and opposite reaction. So while a new range of brands
and sub-brands creates a revenue thrust and protects the core
brand, the core brand tends to get compressed over a medium-
to long-term period. Likewise, Videocon saw its market share
fall to 19 per cent from 26 per cent. However, all the other
brands that were a part of the overall multibranding campaign
gained substantial market share. So while production capacities
were shored up, brand shares got fragmented. This led to an
overall consolidation of the core brand, Videocon, which itself
grew by 40 per cent. Thus, a multibranding exercise, once
initiated, can bring about a substantial consolidation of
the core brand.
Another application of multibranding is to move into product
segmentation based purely on the socio-economic parametersomething
which Raymond as a core brand specialized in. Park Avenue,
the Raymond brand of readymades, was introduced to cater to
the new breed of professionals that was a part of the liberalized
era. For the youth who were more into casual wear, there was
the Parx range of casuals across various product categories.
After that, Manzoni, an absolutely top-of-the-line range of
ties, suits and jackets was introduced. Manzoni has been a
complete sellout in a period of six months whereas the other
brands have flowered independently tooreinforcing the
brand values of the core brand, Raymond, and consolidating
the overall market share.
Multibranding:
The Big Boys Game
There is no doubt that multibranding is a big bucks
game which can only be played by the big players in earmarked
business areas and business streams. Profitable enterprises
with the necessary operational efficiencies are the only ones
capable of supporting brand promotion and brand protection
exercises. Besides, they are the only ones capable of allocating
huge budgets, deploying huge resources and making tactical
retreats or assuming aggressive postures whenever ticklish
situations arise. Also, it must be said that over a period
of time, as the stronger brand consolidates, they have the
wherewithal to not only set up entry barriers but also take
on aggressive competitors already present in their market
space.
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