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Even
as a section of the media and public lambasted the
advertisers and the agencies for the falling scores
of taste and decency in advertising, such ads raged
on and became an order of the day. Brands that are
far-fetched from carnality started portraying all-consuming
lust in their ads. Candie's shoes ad, for instance,
showed a girl sitting in a sink in an intimate posture
with her tattooed boyfriend. Luggage brand Jansport
advertised its backpacks showing topless female
model.
While this was the trend the world over, our homeland,
India, was not really far behind. It was in July
23, 1995, that a Mumbai tabloid published a photograph
of an ad for Tuff shoes that had models Madhu Sapre
and Milind Soman posing in the nude with a python
wrapped around them, just about covering the vitals.
The controversy and protests dragged on for along
time. The ad agencies defended their creative rights
while the nation pooh-poohed the couple's audacity.
Dying to be noticed
Thus advertisers and admen are increasingly under
fire for upsetting the socio-cultural-religious
sensitivities and sensibilities of consumers. And,
unfortunately, things are looking only worse day
by day. With slashing down of the ad budget and
with the business slumping, every one is even more
desperate to stand out in a hurry. To boost short
term sales or to win ad awards. Their slogan is
'Love it. Or hate it. Or think it is offensive.
But you have to notice it.
Advertising is criticized because selling carries
a stigma. Centuries ago, Anacharis, had said, "the
market is the place set aside where men may deceive
each other'. Even to this date despite the rise
in consumerism and efforts to counter market deception,
buyers are still gullible and are not particularly
on guard against deception. To create an impact,
the advertisers pit creative message-makers against
blasé sophisticates, hardened by thousands
of commercials. The objective is to cut through
the clutter, to grip ones attention and to create
an impression that lingers on in the memory of the
prospective buyers. And, while doing so, they create
desires, shape attitudes, mould temperaments, alter
social values and raise many an ethical question.
To which there is no easy answer.
The measure of advertising's success is the extent
to which it increases demand. Competition or declining
profits can blow good intention out of the boardroom.
Under such circumstances, the perspective shifts
from what is best in the long run for the society
to what is best in the short-run for the company.
Ethics, the advertisers say, is fine for the secure,
but a greater market share is all the slipping company
needs!
Ad
areas under scrutiny of ethics
Advertising ethics affects the practice of our lives
and also the practice of business, in subtle and
prominent ways. Indeed, ethics in ads concern us
all in one way or the other. The areas under scrutiny
of the critics are as follows:
Types
of ads
Ads for sex related products
Instead of making people aware of the necessity
of safe sex and the benefits of birth control, condom
ads continue to intrigue the youngsters with the
unique feel it has to offer.
Ads for health care and professional services
The slimming centres that promise miraculous weight
reduction; the cosmetic surgery clinics that assure
permanent solution to beauty problems.
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"Advertising
is legalised lying"
- H G Wells
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Ads
for vices with fatal effects
Tobacco chewing ads, comme-rcials of alcoholic beverages
that tempt the non-alcoholics to have a sip.
Types
of appeals
Use of questionable appeals
The ads that bank on fear and negative appeal like
neighbour's envy, jealousy, feud between daughter-in-law
and mother-in-law etc.
Stereotypical appeals
Sexual or racial stereotyping. Ads that imply that
a woman, whether in kitchen or in the boardroom,
ought to look sensuous and inviting under any circumstances.
The fairness creams stereotype the dusky women as
socially less desired for marriage.
Larger effects on the society
Value formation
Advertisements responsible for molding society,
material wants. The ads displaying scantily clad
female models commoditize women. And the deluge
of ads that increase ones propensity of consumption,
makes one feel that possessing a certain commodity
is essential to show that one belongs to the higher
echelon of the society.
Media content
Information content of ads; the ads that suggest
the use of preserved food items without a slightest
mention of the fact that many of these preservatives
have been proved to have carcinogenic effect.
Use of deception
The ads of brands that conceal their negative aspects.
The ads of cosmetics that say nothing about the
long-term effects of regular usage of their products;
the ads of the educational institution that wrongly
claim to give 100 percent placement to its students.
Advertising targeting children and adolescents
The ads that target the vulnerability of the children
and adolescents, create role models whom the kids
are expected to emulate and, thus, shape their dreams
and aspirations in an unbecoming way.
Advertiser's concern
Voice/Tone of the ad
Comparative ads that thrive on inflicting vitriolic
attacks on their rivals; copying the idea in the
ad world is another such menace.
Impediments
to research
The impediments to research on advertising ethics
are identified as follows:
Lack of practitioner interest
Research is impeded by the inapplicability of published
findings to business operations, the disinterest
of corporations in sponsoring research on ad ethics
and the funding constraints that cause researchers
to rely on a convenience sample.
Lack of sound measures and framework
Research is impeded by the lack of psychometrically-sound
measurement scales and theoretical frameworks in
advertising/marketing.
Lack of relevant theories in related disciplines
Research is impeded by theoretical shortcomings
in anthropology, management, philosophy, psychology,
sociology and advertising/ marketing.
Lack of academic interest
Research is impeded by lack of a journal editor
and the difficulty researchers face when they try
to relate ethical issues to traditional advertising
issues.
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Unethical
ads are often found to have negative consequences,
ranging from adverse publicity to diminished
corporate reputation, to consumer boycotts
and even legal sanctions
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Why
be ethical?
At the 83rd Annual Management Conference of the
American Association of Advertising Agencies, Keith
Reinhard, the 64-year-old chairman and the chief
executive of the US $15-billion DDB Worldwide Communications
Group, stood up to quote the legendary co-founder
of DDB, Bill Bernbach: "All of us who professionally
use the mass media are the shapers of the society.
We can vulgarize that society. We can brutalize
it. Or we can help lift it onto a higher level."
No. Reinhad is not against the edgy and the unconventional.
He is against prurient sex. Filthy humour. And Violence.
By making a success story out of the ads that are
offensive to public decency, the message is disturbingly
clear: the more rude and shocking you can be the
more successful you will be in the advertising.
And, moreover, such ads send out faulty signal to
the youngsters who represent the future of our society.
The young creative directors who take pride in their
eccentric thought process ought to be blamed for
this. And the ad awards machineries from Cannes
to Clios that place such creations on the pedestal.
Passion is, surely, the most important ingredient
in creative achievement. But its flame need not
necessarily leap for obscenity, bullets and falsehoods
alone. It is essential to reinforce the virtue of
positive passion in today's ad world.
The need to add ethics in advertising is essential
as we have a duty to live a good moral life. This
duty is as much applicable to our business lives
as to our private lives. And marketing professionals
also know that ethics brings good business. Unethical
ads are often found to have negative consequences,
ranging from adverse publicity to diminished corporate
reputation, to consumer boycotts and even legal
sanctions. Conversely, an ethical ad can contribute
to a good corporate reputation, heighten morale
and, thus, increase repeat business.
Reference:
The above article has been abstracted /condensed
from the following articles and all rights of the
authors and publishers of the respective articles
are reserved.
"Research on advertising ethics: Pat, present
and future, Hyman, Michael R, Tansey, Richard, Clark,
James W, Journal of Advertising, 1994
"Adding ethics to marketing mix, Smith, N.Craig
and Klein, Jill G, Mastering Marketing, Business
standard, October 19, 2001
" Ethics for the Media, Rivers, William L and
Mathews, Cleve, Prentice Hall, 1988
" Just Fcuk It, Rath Anamika, Brand equity,
E.T, January 23, 2002
"It's an open and smut case, Arathoon Marion,
Brand equity, E.T, June 13, 2001
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